Privacy Policy

At Scan2Study, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

Personal Information

When you register for Scan2Study, we may collect the following personal information:

Account Information: Name, email address, and password
Profile Information: Student grade level, subjects of interest, and study preferences
Payment Information: Credit card details or other payment information (processed securely through third-party payment processors)

Content You Upload

To provide our core services, we collect and process:

Textbook Images: Photographs of textbook pages, chapters, or study materials you upload to generate quizzes and flashcards
Study Materials: Generated quizzes, flashcards, and any notes or annotations you create within the app
Usage Data: Information about how you interact with generated content, including quiz scores, study time, and completion rates

Automatically Collected Information

When you use Scan2Study, we automatically collect certain information about your device and usage patterns:

Device Information: Device type, operating system, unique device identifiers
Log Data: IP address, browser type, access times, pages viewed, and app features used
Analytics Data: App performance, crash reports, and feature usage statistics
Camera Permissions: Access to your device's camera for scanning textbook pages

Important Note on Image Processing

The textbook images you upload are processed using advanced AI technology to extract text and generate educational content. These images are temporarily stored during processing and are retained only as long as necessary to provide our services or as required by law.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

Process uploaded images to generate quizzes and flashcards
Store and organize your study materials for easy access
Track your progress and provide performance analytics
Customize your learning experience based on your preferences

Account Management

Create and manage your user account
Process subscription payments and manage billing
Send important account notifications and updates
Provide customer support and respond to your inquiries

Improvement and Analytics

Analyze app usage to improve features and user experience
Develop new features based on user behavior and feedback
Monitor and improve our AI algorithms for better content generation
Conduct research and testing to enhance service quality

Communication

Send you updates about new features and improvements
Provide educational content and study tips
Request feedback and reviews (with your consent)
Send promotional materials about our services (you can opt-out anytime)

3. Data Storage and Security

How We Protect Your Data

We implement robust security measures to protect your personal information:

Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols
Secure Storage: Your data is stored on secure servers with restricted access
Password Protection: Passwords are hashed and encrypted using advanced cryptographic methods
Regular Security Audits: We conduct regular security assessments and updates to protect against vulnerabilities
Access Controls: Only authorized personnel have access to user data, and access is logged and monitored

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

Active Accounts: Data is retained while your account is active
Deleted Accounts: Upon account deletion, personal information is removed within 30 days, except where retention is required by law
Uploaded Images: Textbook images used for quiz generation are retained only as long as necessary for service delivery, typically 90 days, unless you choose to delete them earlier
Generated Content: Quizzes and flashcards are retained until you delete them or close your account

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our app, including:

Cloud Storage Providers: For secure data storage and backup
Payment Processors: To handle subscription payments securely
AI and Machine Learning Services: For image processing and content generation
Analytics Providers: To understand app usage and improve our services
Customer Support Tools: To provide efficient support services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes, court orders, or government requests
Enforce our Terms of Service and other agreements
Protect the rights, property, or safety of Scan2Study, our users, or others
Investigate and prevent fraud, security issues, or technical problems

Business Transfers

If Scan2Study is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice in the app of any change in ownership or use of your personal information.

5. Third-Party Services

Our app may contain links to third-party websites or services that are not owned or controlled by Scan2Study. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you use.

Third-Party Analytics

We use third-party analytics services to help us understand how users interact with our app. These services may collect information about your device and usage patterns using cookies and similar technologies. This information is used to improve our services and user experience.

6. Children's Privacy

Scan2Study is designed to help students of all ages with their studies. We recognize the importance of protecting children's privacy, especially for users under the age of 13 (or the applicable age of digital consent in your jurisdiction).

Parental Consent

If you are under 13 years old, you must have your parent or guardian's permission to use Scan2Study. We encourage parents to be involved in their children's online activities and to guide them on appropriate use of educational technology.

Information We Collect from Children

For users under 13, we limit the personal information we collect to what is reasonably necessary to provide our educational services:

Basic account information (parent/guardian email, student first name)
Study materials uploaded for quiz generation
Learning progress and performance data

Parental Rights

Parents or guardians have the right to:

Review the personal information we've collected from their child
Request deletion of their child's personal information
Refuse to allow further collection or use of their child's information
Request a copy of their child's data

To exercise these rights, please contact us using the information provided in the Contact section below.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to access your personal information and request a copy of the data we hold about you in a portable format.

Correction

You can update or correct your personal information at any time through your account settings or by contacting us.

Deletion

You can request deletion of your personal information. Note that we may retain certain information as required by law or for legitimate business purposes.

Opt-Out

You can opt out of receiving promotional communications from us by:

Clicking the "unsubscribe" link in any marketing email
Adjusting your notification preferences in the app settings
Contacting us directly with your request

Data Restriction

You can request that we restrict the processing of your personal information in certain circumstances.

Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will:

Update the "Last Updated" date at the top of this policy
Notify you through the app or via email for material changes
Post the new policy on our website and in the app

We encourage you to review this Privacy Policy periodically. Your continued use of Scan2Study after any changes indicates your acceptance of the updated policy.

9. Contact Us

Questions About This Privacy Policy?

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@scan2study.com
Support: support@scan2study.com

We aim to respond to all privacy-related inquiries within 48 hours.

Your Privacy Matters to Us

At Scan2Study, we are committed to protecting your privacy and providing a safe, secure learning environment for all our users. Thank you for trusting us with your educational journey.